Low-code platforms allow you to reduce the time you need to deliver custom web and mobile apps. It also eliminates the inefficiencies of traditional development using an integrated set of tools.
If you’re researching low-code and wondering where to apply it in your organization, you are at the right spot. In this blog, I have listed four common use cases that are the perfect fit for developing with a low-code platform.
Customer Engagement Apps
These apps enable customers and partners to better interact with the business. This improves satisfaction, retention, and business revenue. With these apps, the business has a fairly well-defined idea of the app, but the development team must adapt to unknowns revealed during the process. Customer engagement apps are often faced with high expectations users. There are often underlying operational improvements required to support customer-facing processes, and integration with Systems of Record is required to support the experience layer and existing processes.
When it comes to meeting their demands, time is of the essence. In a competitive app market, users are aware they are spoilt for choice and will never hesitate to move on to a different product if the one they are currently using does not meet their expectations. It is therefore crucial that all companies building customer-facing apps have a short response time to their userbase’s feedback. This is really hard for developers since they normally work on multiple projects and have to deal with a number of requests from customers. Low-code platforms such as MaxBlox can support developers by providing an all-in-one app development environment with a high level of flexibility. Low-code platforms greatly speed up the development cycle and make adding new features and testing them out a quick and easy task.
Customer or agent portals is a great example for a customer engagement app.
Operations apps or operational efficiency apps are employee or partner-facing apps designed to lower costs by automating manual or paper-based processes.
One of the biggest failures of IT departments within large companies is their inability to efficiently and rapidly deal with incoming requests from other departments. Too busy maintaining a fleet of machines and the infrastructure that supports them, individual requests wind up very low on their list of priorities. As a result, employees are often driven to come up with their own unsanctioned solutions, which leads to the so-called shadow IT.
The introduction of low-code platforms company-wide can eliminate this impulse born of frustration and empower employees in non-technical departments to build their own solutions to solve the problems they encounter while performing their daily tasks. Apps that improve workflow and report management, track receipts and expenses or help issue invoices are among the projects business professionals can thus take on. An invoice processing and supply-chain management app is a great example of an operational efficiency app.
Low-code platforms encourage creativity in developers and business professionals. Traditional development is a long and costly process where ideas and design need to be thoroughly discussed and debated before they are put into practice for fear of financial losses and wasting developers’ precious time. With low-code platforms like MaxBlox, ideas can immediately be put to the test. Thanks to their extensive databases that include widgets and data models, developers can try out new ideas and test their feasibility within hours rather than weeks. In this way, low-code platforms nurture innovation, allowing developers to explore ideas in a more efficient and practical way.
Business professionals who have application ideas but lack the coding skills can also put them into practice by using low-code platforms and easily build applications with minimal support from developers. They can thus contribute a new perspective to app building, accumulated from their years of experience in the business environment.
The purpose of low-code platforms, in all three cases, remains the same. They are a way for companies to simplify and speed up the app development process, whether by enabling business professionals to take on some of the tasks that are confined to the responsibilities of IT departments or by allowing developers themselves to reduce the time they spend on a single project. Low-code platforms like MaxBlox are here to lighten the pressure that companies are feeling from both internal and external demands.
Copyright © 2023 MaxBlox, Inc. All rights reserved.
HQ - 80 Cabrillo Hwy Suite Q216, Half Moon Bay, CA 94019 USA